FAQ

We are addressing to jewelry makers as well as shops.

In our products, we use, mainly, steel, precious metals and other materials, such as silicone and organic rubber.

The products made of steel contain up to 11% nickel, for technical reasons.

There are, however, many choices of steel products, which are suitable also for allergic persons.

In the precious metal products there isn’t any nickel.

Yes. All products are made in lengths from 15cm to 200cm, per 0.50cm.

You can visit us at the Inhorgenta Munich exhibition.
We, also, provide the ability to send samples to new customers. For further information, please contact us.

We keep short delivery times. On average, the orders are shipped within 2 days.

 

For non-EU countries the minimum order is 250 €.
For orders below 50 €, there may be a charge of 3 €.

Within Europe, products are shipped with UPS Express Saver.
The shipping cost is € 8.5 and the delivery is made the next business day.

Worldwide, products are shipped by tracked post (cost from € 15) or UPS Express Saver (cost from € 40). The delivery is made within 2 business days by UPS or 2 weeks by tracked post.


Product returns are accepted upon request, except for a necklace order other than 42cm long.
We recommend you to contact us directly.

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